About Figexo
Figexo started in 2016 as a two-person operation covering pest and sanitary jobs across a handful of London postcodes. At the time, most disinfection work in the city was handled by general cleaning firms as an afterthought. We set out to do the opposite: treat sanitary work as its own discipline, with its own equipment, product rotation and documentation.
Ten years on, the company is still small by design. Six people cover seven districts across London, and we have completed 451 jobs for around 300 clients since opening. Fifty-seven of those clients have called us back for a second treatment, which tells us more about repeat problems in older buildings than about anything we advertise.
Our mission is straightforward: reduce the presence of pathogens, allergens and pests in homes, offices and communal areas using methods that are properly logged and repeatable. We are not interested in one-off spray jobs that look tidy but leave the underlying issue untouched. Every visit ends with a written note on what was found, what was applied, and what to watch for afterwards.
What guides the work
- Documentation — every job gets a written record of products and areas treated.
- Rotation — active substances are rotated between visits to limit resistance build-up.
- Access — clear scheduling within our 24-hour reply window for new requests.
- Restraint — we treat what is found, not a fixed package regardless of the site.
How we work now
The team now offers 7 distinct services, from routine sanitary treatment of shared stairwells to post-incident disinfection after water damage or pest infestation. Bookings across all seven London districts we cover go through the same intake process, so pricing and reporting stay consistent regardless of which specialist turns up on site.
Founded in 2016, the company has kept the same core approach for a decade: assess first, treat second, report always.
Daniel
Site Lead, Sanitary TreatmentsPlans the treatment order for each property, checks product compatibility with surfaces, and signs off the written report left with every client.
Priya
Bookings and Client Follow-upHandles incoming requests within the 24-hour reply window and arranges return visits for clients who need a second round of treatment.